Making a Reservation

1. Book online!  Just click the “Book Now” button on the webpage of the trip you’re interested in taking.  You will be directed to our secure online reservation system. Fill out some basic information about yourself and then pay the initial payment via credit or debit card.   

2. If online booking is currently unavailable for the trip you’re interested in taking, you will be directed to this page, where you may fill out the reservation request form.  We will get in touch with you via email within a few days.  If there is space available, you will receive an invoice via email to pay the initial payment by credit or debit card to guarantee your spot on the adventure.                        

3. Once we’ve received your initial payment, you will receive an e-ticket with further details about your adventure (i.e. where to meet the bus, what to bring, optional activities and the day-to-day itinerary).  Please allow 72 hours for this email e-ticket to show up in your inbox.  

Payment Schedule

  • An initial payment must be made by credit, debit or cash card online to confirm your spot on an adventure.
  • All balances are due 60 days prior to departure. 
  • If you must cancel your trip, all payments are non-refundable, but may be transferred once to another Green Tortoise adventure, if done so at least 60 days prior to departure. 
  • Less than 60 days prior to departure, full payment is required to reserve a space. 
  • All payments must be made online with credit, debit or cash card. 
  • In the unlikely event that we must cancel your adventure, you will receive a refund of your initial payment and balance.

*We no longer accept cash, money order or cashiers checks at departure.  All balances must be paid in advance.

Feel free to Contact Us if you have any questions. 

Fill Out The Reservation Request Form

If the “Book Now” button on the trip webpage of the adventure you would like to book does not send you to the online booking form, please fill out the form below and let us know which adventure you want to book.  We will get back to you to let you know if the trip is available.

You can book these adventures online from the "Book Now" button on the trip webpages! Reserve your spot today!

Green Tortoise Policies

CANCELATION POLICY
To cancel your trip and receive any credit, you must do so at least 60 days prior to departure. Within this period you may apply your initial payment minus a $100 rebooking fee one time only to another Green Tortoise trip within 12 months of cancellation date.  If you notify us less than 60 days prior to departure, or fail to pay your balance by the due date, you forfeit the entire initial payment.  PLEASE EMAIL TO CANCEL. We can be reached at [email protected] 

All deposits are non-refundable / non-transferable to another person.  The full balance of your fare, including the food/parks fund, is due at least 60 days prior to departure. The full trip amount also becomes non-refundable/non-transferable when paid 60 days prior to departure.

If you must cancel 60 to 30 days prior to departure, you will receive a 50% credit towards future Green Tortoise travel.  Travel must be completed within 14 months of the date of cancellation. If you notify the Green Tortoise of a cancellation less than 30 days prior to departure, you forfeit the full payment of the trip. 

Reservations made less than 60 days prior to departure must pay the total balance within 72 hours of booking with initial payment. Failure to pay the remaining balance within 72 hours (or less as required to be prior to departure) will be canceled for nonpayment with no refund.

The Green Tortoise reserves the right to cancel any trip (very rare) for any reason at any time without any compensation other than the full or pro-rated fare which may be as a refund or trip credit. 

Special Circumstances Cancellation: Within the 60 days prior to departure and after you have paid the balance, the trip may be canceled for safety or operational considerations. Examples for this may include but are not limited:  a stay at home order is in effect, all or most of the national parks/borders we are visiting are closed, extreme weather or road closure etc. If we are forced to cancel the trip because of the above limitations, you will be eligible for full credit towards a future Green Tortoise trip. You may  be eligible for a cash refund minus 20% of your fare only. If all of the above conditions are not in place and you choose to cancel the trip, your entire initial payment and balance due is non refundable.

OTHER CONSIDERATIONS

The food/parks fund, which everyone pays, covers about 65% (some exceptions) of meals, all camping fees, as well as some U.S. park entrance fees. You are responsible for all other meals.  The Green Tortoise reserves the right to add a fuel surcharge to the final balance.  

All Green Tortoise buses are insured as commercial passenger vehicles. You are not covered by this insurance anytime you are off the bus. You are required to purchase additional travelers insurance. Federal and state law mandates that the passenger accept responsibility for all carry-on items and that the carrier’s liability be limited to $250 per bag that has been checked into the luggage compartment.