Making a Reservation

1. Book online!  Just click the “Book Now” button on the webpage of the trip you’re interested in taking.  You will be directed to our secure online reservation system. Fill out some basic information about yourself and then pay the initial payment via credit or debit card.  We accept Visa and Mastercard. 

*We do not accept Discover or American Express.

2. If online booking is currently unavailable for the trip you’re interested in taking, you will be directed to the Contact Us Form.  We will get in touch with you via email within a few days.  If there is space available, you will receive an invoice via email to pay the initial payment by credit or debit card to guarantee your spot on the adventure.                        

3. Once we’ve received your initial payment, you will receive an e-ticket with further details about your adventure (i.e. where to meet the bus, what to bring, optional activities and the day-to-day itinerary).  Please allow 72 hours for this email e-ticket to show up in your inbox.  

Payment Schedule

  • An initial payment must be made by credit, debit or cash card online to confirm your spot on an adventure.
  • All balances are due 45 days prior to departure. 
  • All payments are non-refundable, but may be transferred once to another Green Tortoise adventure, if done so at least 45 days prior to departure. 
  • Less than 45 days prior to departure, full payment is required to reserve a space. 
  • All payments must be made online with credit, debit or cash card. 

*We no longer accept cash, money order or cashiers checks at departure.  All balances must be paid in advance.

Feel free to Contact Us if you have any questions. 

Cancellation Policy

To cancel, you must do so at least 45 days prior to departure. Within this period you may apply your initial payment one time only to another Green Tortoise trip within 12 months of cancellation date. If you notify us less than 45 days prior to departure, or fail to pay your balance by the due date, you forfeit the entire initial payment. PLEASE EMAIL TO CANCEL. We can be reached at info@greentortoise.com.

All deposits are non-refundable/ non-transferable to another person.

The full balance of your fare, including the food/parks fund, is due at least 45 days prior to departure. The full trip amount also becomes non-refundable/non-transferable when paid 45 days prior to departure.

If you must cancel 45 to 14 days prior to departure you will receive a 75% credit towards future Green Tortoise travel. Travel must be completed within 12 months of the date of cancellation.

If you notify the Green Tortoise of a cancellation less then 14 days prior to departure, you lose the full payment of the trip.

Reservations made less then 45 days prior to departure must pay the remaining balance within 72 hours. Failure to pay the remaining balance within 72 hours (or less as required to be prior to departure) will be cancelled for non payment with no refund.